Frequently Asked Questions

How do I unsubscribe from your newsletter?

You can unsubscribe at any time by following the instructions at the bottom of any email we have sent you. Alternatively email us at to unsubscribe. (Please be sure to provide the phone number or email address you used when making your booking in order to make the process as quick and easy as possible).

Why do I see a padlock on some pages?

We use the same protection protocols that banks and online shops use to protect credit card numbers and personal details. You can read more in our privacy policy or send us an if you have a specific question.

How do I report a problem or a bug?

If you notice a problem or a bug we'd love to know about it so we can fix it as soon as possible. Please let us know by emailing us at Also feel free to send any comments or feedback about our software to the same address.