Customer Privacy Policy

Booking Details

To make an online booking we require a first name, surname, contact number and email address. Please note we do require credit card details as security for your booking. Unfortunately experience dictates that we must take this precaution. Nothing will be debited from your card, however we do require a minimum of 24 hours' notice for any cancellations or reduction in numbers. Failure to do so will incur a cancellation fee equivalent of the full price of the menu per person. Outside of this timeframe there is no charge. Please contact the restaurant directly on +61 3 9530 0111 during our office hours (Tuesday to Friday from 9am to 6pm) to cancel or change your reservation.

Booking correspondence

Restaurants using the obee system are allowed to contact you in relation to your booking via any of the means collected during the booking process. They may also send you a booking reminder to re-confirm your booking.

Newsletter

When you make an online reservation you can choose to opt-in to receive our email newsletter. It is part of our policy that by default we will never 'pre-tick' or automatically subscribe you to receive our newsletter. You can opt-out of our email newsletter at any time. All promotional material sent will have instructions at the bottom informing you of how to unsubscribe. If you are having trouble unsubscribing please email us at support@obee.com.au and we'll happily remove you manually from the restaurants newsletter database.

Security Measures

obee is predominantly a web-based company and online security is very important to us. We employ a number of techniques to help protect your privacy and ensure reliability for the restaurant owners.

SSL:

(Secure Socket Layer) is a 'encryption' method used to transfer information securely over the internet. This is the well-proven method and is the same used by banks and online shops when collecting and protecting your data online. We use SSL for all bookings, so your name and phone number, has the best possible protection available.

Privacy Policy

Restaurants using the obee software are expected to adhere to the obee privacy policy and procedures. If you suspect a restaurant has used your personal information inappropriately please contact us at support@obee.com.au. obee takes your privacy seriously and will not rent or sell your information to other businesses or 3rd parties.